What We Collect and Why It Matters
When you open an account, we collect the details you provide — name, contact number, email address, and the payment method you use, whether that is GCash, Maya, or InstaPay. We also record transaction amounts, timestamps, and device identifiers each time you complete a deposit or
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withdrawal. This information serves three direct purposes: verifying your identity before a cashout is released, matching your account wallet to the correct e-wallet reference number, and investigating any dispute you raise with our support team. We do not sell your personal data to third parties. Payment
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transaction records linked to GCash, Maya, and InstaPay are handled under encrypted connections and are never shared beyond what is required to complete the transfer. Session data — pages visited, time spent, device type — is collected in aggregate to improve how the mobile interface loads
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for returning accounts. You can request a copy of everything we hold on your account by contacting us through the support channels listed on this page. Access to and availability of this service depends on local law and is limited to eligible players.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.